- Before you connect
- Connect Facebook Page to Hookle
- Connect multiple Facebook/Instagram (or check the used Facebook)
Before you connect
Facebook allows only Facebook Pages and Groups to be connected to third-party apps, such as Hookle, and currently personal Facebook Profiles and Facebook Professional (Creator Profiles) cannot be connected.
Thus, you need to have or create a Page for your business under your Facebook Profile to connect it to Hookle. Tip: You can create as many pages as you want under your Facebook Profile and they're completely free!
Make sure that your Facebook has the Page role of Admin or Editor. You can do this on the Facebook Page or through Facebook Business Manager. See Manage Page Settings in the Facebook help center.
If someone else has given you an Admin role to a Page you need to accept the invitation by logging in to www.facebook.com on your computer as the invitation might not be visible in Facebook mobile.
See instructions on how to connect Facebook Groups.
Connect Facebook Page to Hookle
Open Hookle app and go to the Settings -> Social accounts -> Add account.
Select Facebook. Then accept all desired permissions (Facebook will ask for certain permissions) and select the Facebook Page(s) you want to connect to Hookle.
Connect multiple Facebook or Instagram (or check the used Facebook)
You can have and manage multiple Instagram and Facebook accounts simultaneously in Hookle. This means you do not need to disconnect already connected accounts to add new Facebook or Instagram accounts from different Facebook profiles.
If you have or manage multiple Facebook profiles (for example, if you're an agency or have multiple brands), you can check and change the active Facebook profile. While connecting or reconnecting Instagram, you may also need to change your Facebook profile in case you have an Instagram professional account connected to a different Facebook Page. This is due to the fact that the browser used during the connection process only retains the last set of credentials used.To change the used Facebook account: navigate to the Settings -> Social accounts -> Add account -> click 3-dots next to "Facebook button" -> select Check or change FB account -> log out from your Facebook account. Also, open the Facebook app on your device and log out from it. Then go back to Hookle and choose which Facebook account to use when you connect Facebook or Instagram again.
Problems with connecting?
The browser might remember the credentials of your previously logged Facebook accounts. Thus, make sure you authenticate and reconnect accounts with the right credentials if you are using multiple different Facebook accounts. See the instructions above to check and change the used Facebook account.
Troubleshoot Facebook connection and publishing-related issues.