1. Scheduled Instagram post was not published
The typical issue is that you have missed the "Time to post" notification. Read on how to schedule posts to Instagram with Hookle.
Another issue might occur when you are team working with Hookle. The "Time to post" notification is received by the person who last modified the post.
Contact us in case you still need help.
2. Error "cannot load picture" when posting to Instagram
3. Are you using the right image size?
There are two main things to keep in mind for sharing photos on Instagram successfully: aspect ratio and size. See the image size guide below. Read more about image sizes.
4. Video posting to Instagram
Unfortunately, you cannot currently send videos to Instagram using Hookle. However, you can always add videos on Instagram right before you publish the post (which is originally sent from Hookle).
Please subscribe to our newsletter and we will inform you as soon as any of these above becomes available in Hookle.
5. How to delete a post on Instagram?
First sign in to the Instagram app. Then choose the picture and click delete on the menu.
With Hookle, you cannot currently delete a post that is already published on Instagram. We will introduce the delete feature in the future. Please subscribe to our newsletter to stay informed!
6. Posting to multiple Instagram accounts simultaneously
Unfortunately, posting to multiple Instagram accounts simultaneously is not currently available in Hookle. We will introduce the feature in the near future. Please subscribe to our newsletter and we will inform you as soon as any of these above becomes available.
7. Why send button is disabled
Please check first that you have an Instagram account selected. You also need to add content (minimum a picture) as you cannot send an empty message.